Domestic shipping policy
Shipment processing time
Our team will notify you if anything changes or if we are facing delays.
How much does shipping cost?
$4.99 for any items above 24 oz, starter kit, or equipment
More questions? Please email us at email@example.com.
Priority shipping orders should arrive within 4 days of processing, and all other packages within 5 business days.
*If delivery delays occur, then please reach out to our team at firstname.lastname@example.org
Shipments to P.O. boxes or APO/FPO addresses
Teo provides shipments to delivery addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation and order tracking
Tracking information will be provided when the order is processed. You will receive an email with a link to track your package.
TEO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packing material and the damaged goods when you file a claim.
International Shipping Policy
Customs, duties and taxes will be charged to customers residing outside the United States.